Hey Nora,
I’ve run into a very similar issue with iOS workflows, especially when relying on external resources mid-checklist. The in-app browser behavior can definitely break the flow, particularly when sessions don’t persist or users can’t jump back to the exact step they left.
A couple of things that helped in our case:
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Avoid relying solely on in-app browsers: Whenever possible, we prompt users to open critical links in Safari instead. It’s a bit less “seamless,” but far more stable for longer reads or multi-step guides.
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Use shorter, task-specific resources: Instead of sending users to full external docs, we broke content into smaller, focused pages so they don’t spend too long خارج the app.
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Embed where it makes sense: For static or lightweight content, embeds worked well—but for anything interactive or complex, they sometimes caused more issues than they solved.
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Add a quick “return step” note: Sounds simple, but even a small reminder like “Return to Step 3 after completing this” reduced confusion.
Also, if you’re linking out frequently, you might want to look at tools that optimize how links behave across devices. Curious to hear what others are doing too—this is definitely one of those mobile UX gaps that still needs better solutions.